Conditions of Sale

There are no refunds or exchanges on any ticket/tour except as provided in the Entertainment Industry Code.

If a ticket/tour is re-sold by us on your behalf a cancellation fee of $10 will apply per ticket/tour.

A cancellation fee of 100% will apply within 7 days of the performance/tour date.

It is the responsibility of all patrons to be at the pick-up location at the correct times. NO REFUND applicable.

Red Bus Coach Service reserves the right to remove any person/s not conducting themselves in a proper manner or to the detriment of other customers. The Consumption of Alcohol on board Red Bus Coaches is not permitted.


About this Disclaimer

This disclaimer is intended to be read by the user in conjunction with use of the website.

Disclaimer Statement

Red Bus Coach Service provides information on its website at in good faith. The services provided on this website are provided “as is” and without warranty.

Red Bus Coach Service does not guarantee or make any claims about the quality, accuracy, suitability or completeness of the site. Users should not rely on opinions expressed throughout the site to make any decisions. Links to other external sites are not an endorsement or recommendation of another site and Red Bus Coach Service will not be held responsible for any information found on a site that Red Bus Coach Service links to. Every effort has been made to ensure that the Red Bus Coach Service website is secure; however there is no guarantee that the site is error free, virus free and accessible at all times.

You may receive a username and password to access certain areas of the Red Bus Coach Service website. It is the responsibility of the user to maintain the confidentiality of both the username and password. Red Bus Coach Service is not responsible for any damages caused due to failure of the user to keep confidentiality.

In no event will the employees, directors, board members (including directors and board members of holding companies) or contractors of Red Bus Coach Service be liable to any party for damages occurred through the use of the Red Bus Coach Service website.

Red Bus Coach Service abides by the law in Australia in relation to online activities. Users must ensure that they are aware of any local laws which might be applicable to their usage of the site. Red Bus Coach Service does not represent that all content is appropriate for all legal jurisdictions.

Changes to this disclaimer

Red Bus Coach Service will make changes to this disclaimer as required when new policies or services are introduced. The disclaimer was last updated on the 1 March 2012.

Contact Us

If you would like further information regarding this disclaimer please contact Red Bus Coach Service through one of the following ways:

  • Email
  • Mail:
    The Manager
    Red Bus Coach Service
    PO Box 3186, Bateau Bay NSW Australia 2261
  • Phone: (02) 43328655
  • Fax: (02) 43321512
  • Depot: Coleridge Road Bateau Bay NSW Australia
  • ABN: 44000103524

Related information

Red Bus Coach Service directs users to its privacy, terms and conditions of use and disclaimer pages in relation to the use of the Red Bus Coach Service website.

Privacy Statement

About this Statement

Red Bus Coach Service applies to use the information contained on the Red Bus Coach service web site at

This privacy statement complies with the National Privacy Principles as outlined in the Privacy Act 1988 (Cth) and Privacy Act Amendment 2000 (Cth). Detailed information regarding relevant laws can be found at  Users are encouraged to read this policy in conjunction with relevant laws.

Red Bus Coach service does not collect personally identifiable information from visitors to our site without visitor knowledge. When you send us an email, you voluntarily provide the information we collect from you. Red Bus Coach service will only use your contact information for the purpose for which it is given by you and will not disclose it without your consent to any third party. Red Bus Coach service will take all reasonable steps to ensure that all personal information provided by you is maintained accurately and securely at all times. All information will be stored in Australia.

Red Bus Coach Service may track the number of visitors to our site and retain the following information for statistical purposes – the date and time of visit to the site, the pages accessed and documents downloaded. We do not identify individual users from these statistics.

This privacy statement will be available on all pages throughout the website located via the privacy link at the bottom of each page. Further clarification of this statement can be obtained by contacting Red Bus Coach Service directly. You are allowed to request what data Red Bus Coach Service has regarding your personal information at any time. There is no fee associated with lodging a request for access to personal information. It is possible to contact Red Bus Coach Service via the website for general inquiries without having to be identified.

A person’s identity is not required by Red Bus Coach Service for the use of the Red Bus Coach Service website except where the visitor is accessing information purchased on a subscription or fee basis.


A cookie is a small application that is used by the “host computer” and your “local computer” to communicate information back and forth. Cookies may be used by Red Bus Coach Service in order to obtain statistical data. No personal information will be collected via the use of cookies.

Promotional material via email

By contacting Red Bus Coach Service via email, your email address may be recorded and used in promotional emails sent by Red Bus Coach Service. You will be offered the opportunity to opt out of any email promotion by a link included in the email.

Red Bus Coach Service may record if a user has opened an email sent by Red Bus Coach Service and if any links in that email were clicked upon. This information may be collected for statistical information.

Copyright Statement

About this Copyright Statement

This copyright statement outlines the Red Bus Coach Service policy on copyright. The user is directed to read this statement in conjunction with any copyright laws that are applicable within their or other relevant jurisdictions.

Copyright Statement
©Red Bus Coach Service 2012. All rights are reserved.

This work is copyright. You are entitled to use content on this site as permitted by the Copyright Act 1968 (Cth) including downloading, displaying and printing material from the web site in an unaltered form for personal or non-commercial use within your organisation, providing all copyright notices remain in place. Requests regarding reproduction of any content on the Red Bus Coach website should be made to Red Bus Coach via one of the communication methods above. Organisations are requested to contact Red Bus Coach for permission to link to the Red Bus Coach website.

Booking Conditions, Deposit and Cancellations

Prices and the operation of tours is subject to minimum passenger numbers. Red Bus Coach Service reserves the right to cancel or amend tours if this requirment is not satisfied. Refunds are not available for wet weather or for changing weather conditions. All cruises and non-coach movements, meals not operated by Red Bus Coach Service, nor by persons or companies associated with Red Bus Coach Service. Therefore we cannot and do not take any responsibility whatsoever for any injury, ailment or loss of any type arising in any manner, including whether as a result of negligence or otherwise. Travel insurance is not included but is recommended. Cancellation fees may apply for cancelled bookings and will be levied relative to the amount of notice given. Deposits may be required for some bookings and will be advised at time of booking. Further information can be obtained by contacting Red Bus Coach Service.

Security Policy

When purchasing from Red Bus Coaches Service your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre